Returns

You can return any items purchased within the last 30 days with a receipt. This excludes customized items, items marked final sale, or free promotional items. 

To issue a return, either come by the shop or if you are out of town email us at orders@shopgoldengems.com to begin the process. You are responsible for return shipping fees. 

Ahhh, we’re so sorry! Email us at orders@shopgoldengems.com with a picture of the damage.